Retainer & Pricing Policies

5-Hour Monthly Retainer

No hidden fees. Pre-billed monthly.

Our retainer plans allow you to get access to dedicated, priority support and services for your site at rate discounted from our on-demand pricing.

Monthly reports with dates, start and stop times of how your retainer was used in detailed increments at the end of each service month.

  • Low commitment 6-month subscription plans
  • Upgrade retainer plans as needed
  • Monthly payment cycle or single-billing
  • Payment and renewal reminders
  • Physical or electronic payment options

10-Hour Monthly Retainer

More service. Better values.

Our retainer plans allow you to get access to dedicated, priority support and services for your site at rate discounted from our on-demand pricing.

Monthly reports with dates, start and stop times of how your retainer was used in detailed increments at the end of each service month.

  • Low commitment 6-month subscription plans
  • Upgrade retainer plans as needed
  • Monthly payment cycle or single-billing
  • Payment and renewal reminders
  • Physical or electronic payment options

On-Demand

$85/hour

Flexible & open-ended, when you need it.

Not ready for a retainer? We also offer on-demand rates for customers who prefer the flexibility or don't require an ongoing relationship.

  • 50% of project estimate up front. Remainder plus adjustments upon completion.
  • Established clients may qualify for Net-30
  • Upgrade retainer plans as needed
  • Physical or electronic payment options

Have a traditional project in mind instead? Inquire about flat-rate project estimates!

Need a larger or more robust retainer package?

Tell us about your requirements and we’ll work with you to create a relationship that meets your needs!

Determining Your Needs

What should you consider in choosing the right retainer plan for me? Here are some services and scenarios that might figure into your custom needs:

WordPress Updates

WordPress and plugins are updated regularly, to keep up to date with the most recent stability and security releases. Allow for 1-2 hours of service testing, backing up and updating monthly per website.

Consulting

Access our decades of experience to scope new projects, explore development feasibility, audit existing online assets, hone your online skills with training and more.

Backups & Archives

Manual backups and validation can take 1 hour or more (depending on the site’s size) per web site. If you don’t have an existing back up process, you can use your retainer. Sites that have a high information turn over (news, ecommerce, etc.) can vary greatly. If you are an existing client, we can help estimate from previous work requests.

Content Management

In our experience, general informational business sites require 1-2 hours per dozen pages monthly. Content management allows you to update changing information and keep your site accurate and relevant. Larger sites or those with a faster update cycle should consider a more robust package.

Security Services

Regular site audits for malware and spam are an excellent housekeeping policy and can prevent you and your visitors from being compromised. We recommend a generic review and treatment monthly, approximately 1 hour per website of average size, traffic and complexity.

Development & Customization

Adding new functionality to a site can vary greatly, but it generally equates to ~1-3 hours for a minor feature or enhancement, ~3-8 for medium. Larger projects are best handled by our flat-fee quote option.

Technical Support

Encountering an error or bug that needs attention? Do you self-manage your site content and need questions answered? Covered!

Miscellaneous Tweaks & Fine-Tuning

Your retainer service gives you the ability to alter those small aspects and fine-tuning of your site to keep it up to your brand and design standards.